Signature Closets ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit signatureclosets.ai or contact us, how we use it, and the choices you have. By using our website or submitting an inquiry, you agree to the practices described here.

Outside of our own use, we do not share or sell your personal information. We value your privacy.

Information We Collect

We collect two general categories of information:

Information you provide: name, email address, phone number, project details, address or service area, and any other details you submit through forms, the booking modal, email, text, or phone.
Information collected automatically: IP address, browser type, device information, referring URL, pages visited, time on page, and similar analytics data collected through cookies and tracking pixels.

How We Use Your Information

To respond to inquiries and schedule design consultations.
If you provide your email address and phone number, we will call you and text you to set up an appointment, follow up on a project, or answer your questions.
To deliver and improve our design and installation services.
To measure website performance and improve the user experience.
To send relevant marketing, retargeting ads, and occasional updates.
To comply with legal obligations.

Advertising, Analytics & Retargeting

We advertise on Facebook, Instagram, Pinterest, Google, and other platforms, and we may show you ads based on pages you visited on our site (this is commonly called "retargeting" or "remarketing"). We use Google Analytics and Google Tag Manager to measure website performance, and we use tracking pixels from advertising partners to understand which campaigns work.

These third parties may set cookies on your device. We do not control those cookies; they are governed by each provider's own privacy policy.

Opting Out of Tracking & Personalized Ads

You can opt out of tracking pixels, personalized advertising, and remarketing through the following resources:

Google Ads Settings — manage or turn off personalized Google ads.
Google Analytics Opt-Out Browser Add-On — prevent Google Analytics from collecting your activity.
Facebook & Instagram Ad Preferences — control Meta ad targeting.
Pinterest Privacy & Data Settings — manage Pinterest personalization.
Digital Advertising Alliance (DAA) WebChoices — opt out of interest-based ads from many companies at once.
Network Advertising Initiative (NAI) Opt-Out — opt out of NAI member ad networks.
Your Online Choices (EU) — opt-out portal for EU visitors.

Most browsers also let you block or delete cookies in their settings, and many honor a "Do Not Track" or Global Privacy Control (GPC) signal.

How We Share Information

Outside of our own use, we do not sell, rent, or share your personal information. We may share limited information with trusted service providers who help us operate (for example, hosting, email delivery, analytics, and advertising platforms), and only to the extent needed to provide their services. We may also disclose information if required by law, subpoena, or to protect our legal rights.

AI-Generated Imagery

Some images on this website are AI-generated. We do not claim that these images are our own original work or actual photographs of completed projects. They are visual demonstrations intended to convey the feeling, materials, and craftsmanship of a custom designed closet. Project case studies featuring actual installations are clearly identified as such.

Communications & Messaging

By providing your phone number, you consent to receive calls and SMS text messages from us regarding your inquiry, appointment, or project. Standard message and data rates may apply. You may opt out of text messages at any time by replying STOP, and you may unsubscribe from marketing emails using the link in any email we send.

Data Retention & Security

We retain your information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. We use reasonable administrative, technical, and physical safeguards to protect your information, though no method of transmission or storage over the internet is 100% secure.

Your Rights

Depending on where you live, you may have the right to access, correct, delete, or restrict use of your personal information, or to opt out of certain processing or "sales" of personal data (we do not sell personal data). To exercise any of these rights, contact us using the information below.

Children's Privacy

Our website is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be communicated through the website.

Contact Us

Questions about this Privacy Policy or requests regarding your personal information can be sent to:

Signature Closets
871 S. High St.
Columbus, OH 43206
Phone: (419) 565-0287
Email: [email protected]

Privacy Policy